Rachelle is a lifelong resident of Virginia Beach and has an associate's degree in medical administration. She is currently working on her bachelor's degree in parks, recreation and tourism with a biology minor. She has worked for Banfield for 8 years, after transitioning from human medicine doing reception work. The most enjoyable part of working at the front desk is watching the animals coming in! Rachelle has a 7-year-old American staffordshire terrier mix named Brindle, who is loved dearly.