Jarrod joined the Banfield family in February 2015 and helped open the South Riding, Virginia hospital location. In December 2015, he was promoted to shift lead at South Riding. Jarrod attended the University of South Florida and initially went to school for human medicine before transitioning into veterinary medicine. In November of 2017, Jarrod was chosen as one of 7 individuals from the Mars Global company across the world to participate in the Mars Ambassador program to provide care to pets in need. He has a huge interest in rehabilitation, physical therapy and senior pet care. Jarrod is Fear Free Certified and is dedicated to providing a safe and stress free visit for each client and their pet. He currently lives in Arlington, Virginia with his Pomeranian dog, Kai. He spends a lot of time with Kai taking him on trips and for hiking adventures in Great Falls.