Frequently Asked Questions about Services Offered at Banfield Pet Hospital

Q. Does Banfield treat exotic pets?

Many of our veterinarians treat exotic animals such as reptiles and birds. We also offer treatment for other small mammals, including guinea pigs, rabbits, hamsters and gerbils.

Contact your nearest Banfield Pet Hospital to find out if they are equipped to treat your pet, or with any specific questions you may have regarding bringing your exotic pet or small mammal in for a veterinary visit.

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Q. Does Banfield treat all dog breeds?

At Banfield, we welcome all domesticated dog breeds, and in alignment with the American Veterinary Medical Association (AVMA), do not support discrimination based on breed.

Published research indicates several factors other than breed contribute to situations in which a pet may act inappropriately. At Banfield, we believe dangerous or aggressive behavior is not limited to a specific species or breed of pet - and that the determination of whether a pet poses an unreasonable risk must be made on a case-by-case basis. As such, Banfield does not support policies or legislation based on breed alone.

For more information and additional perspectives, visit:

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Q. Does Banfield offer 24-hour emergency care?

While most Banfield locations offer extended weekday and weekend hours for urgent care needs, we do not offer 24-hour emergency pet care. 

During normal business hours, you can check with your nearest Banfield location to find more information on after-hours urgent care providers. 

Banfield Optimum Wellness Plan® clients with a non-life-threatening pet care concern can connect one-on-one with a veterinarian through the Banfield app for immediate guidance, advice and support to help them understand next steps to address the pet health issue being discussed.

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Q. Does Banfield offer microchipping services?

Yes, all Banfield Pet Hospital locations offer microchipping services with our TruePaws® program, powered by HomeAgain®. Learn more about how you can protect your pet with microchipping services and other preventive care offered at your local Banfield Pet Hospital.

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Q. What surgical procedures does Banfield offer?

Our skilled veterinary teams are trained and equipped to perform various surgical procedures with the most up-to-date technologies and techniques. Some of the most common procedures at our hospitals include:

  • Spay/neuter
  • Dental cleaning and procedures
  • Mass removals
  • Wound care
  • Gastrointestinal and urinary bladder procedures
  • Basic ophthalmic and orthopedic procedures

You can find out more about Banfield’s safety-first surgical procedures, and get pre- and post-operation information on our general surgery page.

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Q. Does Banfield perform euthanasia?

In the event that you have made the difficult decision to end a diminished quality of life in a humane manner, Banfield offers several end-of-life services for dogs and cats, including euthanasia and assistance with farewell decisions such as burial ceremonies and cremation.

If you are considering euthanasia, we strongly encourage you to speak with your Banfield veterinarian about your options.

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Q. What preventive pet health care services does Banfield offer?

We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:

  • Vaccinations
  • Dental Care
  • Parasite Control
  • Nutritional Counseling
  • Behavioral Counseling
  • Comprehensive Examinations

You can learn more about our approach to preventive pet health care and our Optimum Wellness Plans® in our Preventive Pet Health Care section.

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Q. Does Banfield offer nutrition and behavioral counseling?

Yes — as a part of our commitment to preventive pet health care, all Banfield Pet Hospital locations offer nutrition counseling based on your dog or cat’s dietary needs. Our veterinary team also offers behavioral counseling as part of our holistic approach to preventive pet care. Learn more about how your dog or cat’s behavior could be indicative of his or her overall health in our Behavior section.

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